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Delivery information

Delivery destinations and costs

We currently deliver to 39 countries worldwide with our delivery partners DHL-Express and the Austrian Post. Depending on the selected shipping method, the delivery of your order may take between 1 to 11 business days.

All orders received by 14h CEST will be dispatched on the same day, orders received after 14h CEST will be dispatched the following business day. Firusas, DHL-Express and Austrian Post, together are determined to have you enjoy your new items as fast as the distance allows.

Select your delivery country below for delivery options and costs
  • Austria
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • USA
  • United Arab Emirates
  • United Kingdom
Express Delivery
30 €
Delivered 1-2 days
Standard Delivery
15 €
Delivered 4-5 days

Taxes and Duties

EU Countries

All costs of taxes and customs are included in the price for the countries within European Union and there will be no additional costs.

Countries of European Union:

Germany, Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.

Non-EU countries

Kindly note that we are not held liable for additional costs and tax fees, imposed by your local customs offices. However, we recommend you contact your local customs office for an estimate prior to checkout. All sales taxes and customs costs cannot be refunded by Firusas, as they will be charged by the couriers or your customs office.

Tracking an order

Once your order is dispatched you can easily track it through "Track My Order" in My Orders section of your Firusas account or via the link in the Tracking email we have sent you.

Package Insurance

All packages are insured while in transit from Firusas to the delivery destination. Once the package is officially deemed delivered by our delivery partner, it is no longer insured.

Shipping to multiple addresses?

We do provide shipping to multiple addresses. In your Firusas account, you can manage your address book and save time while making an order, by simply choosing a pre-saved address.

Delivery during emergency times

During states of emergency, we stay open and together with our partners we ensure you a safe shopping experience. Delivery time depends on your chosen shipment method and we recommend you choosing the Express shipping method to ensure your package arrives on time.

For more information, visit our FAQs or contact us at customerservice@firusas.com